Shipping policy

SHIPPING POLICY

Falcon Guild ships worldwide, including Canada and the United States, with select destination exceptions.

Processing Time
Orders are typically processed within 1–3 business days.

Shipping Times
Delivery times vary based on destination and carrier. Estimated timelines are provided at checkout but are not guaranteed.

Shipping Rates
Shipping costs are calculated at checkout unless otherwise stated (e.g., promotional free shipping).

Free Shipping
Free shipping may be offered on qualifying orders or promotions within Canada and the United States.

International Shipping
We offer international shipping to most countries; however, certain destinations may be unavailable due to carrier limitations, regulations, or other restrictions.

Delays
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not liable for lost shipments due to incorrect addresses.

Lost or Stolen Packages
Once marked as delivered, Falcon Guild is not responsible for lost or stolen packages. Please contact the carrier directly.

Customs & Duties
International orders may be subject to duties, taxes, or import fees, which are the responsibility of the customer.